Originally posted on The cHealth Blog:

Connected health has enormous capacity as a tool to promote behavior change (in my opinion better than any other toolset we have).  However when poorly implemented, it fails like any other poorly implemented strategy.  In 18 years, have I learned all there is to know about connected health implementation? Surely not or I’d retire and find something else to do. I gain new insights every day.  However, I do see a set of reproducible outcomes when programs have certain design characteristics, so I thought I’d write about them for a few posts.  Rather than make this a textbook-like rendition, I am going to use particular examples from the marketplace that illustrate these principles done well.

Chances are, even if you follow the connected health industry, you have not heard of a firm called Fitlinxx. This is a small Massachusetts based firm and they’ve always been a bit ahead of…

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