AI with an ROI: Innovation that can improve care, cut costs


AI with an ROI: Innovation that can improve care, cut costs
February 5, 2018Optum

Health Care Conversation

The funny thing about the future is that we always expect it to materialize in front of us in dramatic fashion.

But it doesn’t work like that. Instead, tomorrow sneaks up on us, already under our noses when we finally see it. Case in point: Artificial Intelligence (AI) in the form of natural language processing (NLP).

“AI” is one of those terms that’s used so often it has lost much of its meaning. The concept has created a lot of hype without offering many examples of real contributions to health care. NLP is the exception. It’s an AI technology that promises a real “next step” into the future. For example, NLP is already helping providers realize a world where spending hours manually extracting health data, line by line, is a thing of the past. Most importantly, it’s also giving clinicians crucial insight into their patients’ needs.

And it’s all as…

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